About West Ottawa Hyundai

Our Mission

The West Ottawa Hyundai group is a leader in Canada in automotive and automotive related products and services. Our mission is to continually improve our products and services and to maintain a high level of excellence which will meet the needs of our customers, provide the company with a satisfactory return on invested capital, and which will exceed the levels of expectations set by the manufacturer we represent.

Values

• People
  Our people are the source of our strength. They provide our Corporate intelligence and determine our reputation and vitality. Involvement and teamwork are the centre of our human values.
• Product
  Our products and efforts should be the best in serving our customers. As our products are viewed, so we are viewed, and thus value is an integral part of our name.
• Profit
  Profits are the ultimate measure of how efficiently we provide customers with the best products for their needs. Profits are required to meet our obligations to our employees, our customers and the Company. Profits are essential for growth.

Guiding Principles

• Quality and Value Come First
  To achieve customer satisfaction, the quality and value of our products and services must be our number one priority.
• Customers are the Focus of Everything We Do
  Our work must be done with our customers in mind, providing better products, better services, and better overall value than our competitors.
• Continuous Improvement is Essential to our Success
  We must strive for excellence in everything we do, in their value and in our services, our human relations, our competitiveness, our profitability, and our attitude towards excellence.
• Employee Involvement in our Way of Life
  We are a team. We must treat each other with trust and respect.
• Integrity is Never Compromised
  The conduct of our Company must be pursued in a manner that is socially and legally responsible, and commands respect for its integrity and all goods and services will be warranted on this basis. Our doors are open to men and women alike, without discrimination and without regard to ethnic origin or personal beliefs.

West Ottawa Hyundai and Michael's Personal Awards & Affiliates.